Sometimes, our customers email addresses will mark all bikebiz.com.au emails as spam. 


If you have made an order recently and are still waiting for a confirmation email, please do check your spam and junk folders.


Otherwise, contact us at support@bikebiz.com.au and we can send you a manual confirmation for your order.


This issue is known to occur with some smaller Australian based email hosting providers such as y7 mail, optusnet mail and the like - larger services such as gmail and outlook do not have this issue.